Why am I seeing "we have some billing problems" page?

To use EducationLink you may be required to have a credit card on file. Learn more why you see this page in this help article.

You may see this page when either:

  • Your trial has ended and EducationLink has no credit card on file;
  • EducationLink has a credit card on file but failed to charge it for consecutive times

What to do?

To continue, you will need to add your credit card. Get in touch with us if you think it's an error.

What are these invoices?

EducationLink generates invoices automatically of your subscription with us. In case you need for accounting purposes but don't want to use EducationLink anymore, they are displayed on this page. By doing that, you can download them without resuming your plan or getting in touch (but feel free to do so).